LAST UPDATED: 4th June 2018
Please read all of the following information carefully.
By using Our Site and/or registering with us, you are agreeing to the terms of this Policy.
AGM Event Solutions Ltd (“We”) are committed to protecting and respecting your privacy. AGM Event Solutions Ltd takes the security of and our legal responsibilities around your personal data seriously. This statement explains relevant information about our processing of your personal data collected via this website.
We aim to always respect your data protection rights in compliance with the latest Data Protection Laws, including the GDPR.
WHO WE ARE
This Website is owned and operated by AGM Event Solutions Ltd (‘we’/’us’/’our’), a limited company registered in England and Wales under company number  having our registered office at Herbery Lodge, Blackminster Business Park, Blackminster, Evesham, WR11 7RE.
This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Our Data Protection Officer (DPO) is Beverley Skinner. The DPO can be contacted by email [email protected]
This policy and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
For the purpose of the General Data Protection Regulation, the data controller is Beverley Skinner.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms or commenting on blog posts on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register an interest in services on our site, subscribe to an individual or multiple newsletters, participate in discussion through any pages within the blog section of our site), enter a competition, promotion or survey and when you report a problem or any issues with our site. The information you give us may include your name, address, e-mail address and phone number, background information regarding you,
your profession and your business, and any other information you may wish to disclose which is pertinent to your enquiry.
Information we collect about you. To ensure we are able to give you the best possible experience, we monitor information surrounding visitors to, and users of, our site in order to optimise the website experience we are able to give to you and address potential issues with site performance. With regard to each of your visits to our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the services We can provide you without your consent for Us to be able to use such data.
With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
you have given consent to the processing of your personal data for one or more specific purposes; processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract; processing is necessary for compliance with a legal obligation to which we are subject; processing is necessary to protect the vital interests of you or of another natural person; processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous enquiry, sale or negotiations of a sale to you. If you do not want us to use your data in this way please let us know on the form on which we collect your data;
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your information with selected third parties including:
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or any other agreements; or to protect the rights, property, or safety of AGM Event Solutions Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We also use other organisations to process your personal information in order to carry out services on our behalf. We use them to:
Provide customer service, surveys and marketing Personalise our services Process payments Carry out fraud and other legal investigations
Where we use another organisation, we make sure that your personal information is protected and remains in our control.
We also, in certain situations, share personal information to government bodies and law enforcement bodies. Where we do share personal information with these types of organisations we’ll make sure it’s protected, as far as it is reasonably possible.
WHERE WE STORE YOUR PERSONAL DATA
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us: by post at Herbery Lodge, Blackminster Business Park, Blackminster, Evesham, WR11 7RE or via email [email protected]
Our site may, from time to time, contain links to and from websites of relevant interest to the specific subject being discussed. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The General Data Protection Regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the General Data Protection Regulation 2018. Any access request will be free of charge (unless excessive or repetitive).